FAQ

Please note: we do apply light filters to our product images to maintain a cohesive brand, but we do stay as close as we can to the actual colors. Colors may also vary depending on your screen.

HOW FAST IS SHIPPING?

After placing your order, please allow up to 1-2 weeks of processing and shipping time. We do not ship on weekends and holidays. We try our hardest to get your products to you as soon as possible. So we thank you for your patience!

Once your order is picked up by USPS we are no longer responsible for any shipping issues. We are not responsible for lost or stolen packages. You will receive an email confirmation. Please check that all shipping/billing addresses are correct!

 

MY SHIPPING ADDRESS IS WRONG, WHAT SHOULD I DO?

Please email any shipping adjustments to fullherizon@gmail.com. Once the order is placed you will have a 24 hour window period to change address!

 

DO YOU SHIP INTERNATIONALLY?

At the moment we are not accepting any international orders. We definitely plan to in the future!

 

DO YOU OFFER RETURNS?

Unfortunately, at this time we do not offer returns, refunds or exchanges. But we will always be willing to chat and make sure you are helped with any unsatisfied order! Please feel free to contact us at FullHerizon@gmail.com with any questions or concerns.